Cookies and Privacy Policy

Grhum Ltd ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Cookies and Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the UK General Data Protection Regulation (UK GDPR) and other relevant legal standards.

Who We Are

Grhum Ltd is a serviced accommodation agency operating across the UK. Our registered office is:

3 Sussex House, Stratton Close, Edgware HA8 6PY

Contact us at:

Email: info@grhum.co.uk

Phone: (+44) 020 80507656

What Information We Collect

We collect the following information to provide and improve our services:

  • Personal Data: Name, email, phone number, and details of other guests (aged 18 and over).
  • Accommodation Preferences: Budget, length of stay, and preferred property type.
  • Payment Data: Payment information is processed securely via trusted third-party platforms and not stored by us.
  • Website Data: Cookies, IP address, browser type, and usage patterns to enhance website functionality.

How We Use Your Information

Your information is used to:

  • Process accommodation bookings and inquiries.
  • Communicate with you regarding bookings or service updates.
  • Improve website functionality and customer experience.
  • Send marketing materials if you have opted in.

We only share your personal data with trusted third parties, such as accommodation providers, to fulfill your booking. For bookings outside the UK or EU, data transfers comply with standard contractual clauses or equivalent safeguards.

Cookies Policy

Cookies are small data files used to enhance your browsing experience and improve website performance.

Types of Cookies We Use:

  • Strictly Necessary Cookies: Essential for website operation and secure reservations.
  • Performance Cookies: Analyze site usage to improve usability.
  • Functionality Cookies: Remember your preferences (e.g., language settings).
  • Targeting Cookies: Deliver personalized advertisements and content.

You can manage or disable cookies through your browser settings. For more information, visit aboutcookies.org.

Your Data Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections or deletion of your data.
  • Restrict or object to data processing.
  • Withdraw consent for marketing communications.
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is not handled appropriately.

To exercise your rights, contact us at info@grhum.co.uk.

Data Retention

We retain personal data only as long as necessary for the purposes outlined or to meet legal obligations (e.g., HMRC compliance for up to six years).

Security Measures

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Payment details are processed securely via third-party platforms.

Changes to This Policy

We may update this policy periodically. The latest version will always be available on our website.

Contact Us

For inquiries or to exercise your data rights, reach out to us at:

This Cookies and Privacy Policy ensures transparency and compliance with UK GDPR and EU data protection standards while respecting the integrity of your personal information.

50+ locations across the UK

×